Many people confuse and use the terms growth and scalability interchangably. Growing your business means increasing your revenue. Which increases your costs and resources directly in proportion to that growth. Scaling your business increases revenue without necessairly increasing the associated costs. When it does increase the cost, it does so at a substantially lower/slower rate than the growth occurs. This my friends is smart business.
For example:
Drunk Squirrels could not meet its goals if they only offered individual coaching. With 24 hours in a day, there is a limit on how many clients can receive service. In addition there is a maximum on the amount people are willing to pay for each product and service.
Using traditional growth strategies, the only way to grow is hiring a team. By increasing coaches, we increase clients served which achieves growth. With this approach the operating costs rise at close to the same rate as growth.
How can you increase your business’s revenue without increasing costs? The answer is simple … Scalability.
Increasing revenue by offering additional complimentary products and services. The products and service we chose are scalable. An example is our launching of Squirrel Nation April 1st, 2018. This is a group coaching and education program. The program uses a subscription based pricing strategy.
Coaching is a 1 : 1 exchange of a set block of time for money (even if you use value based pricing). A group program can see ratios of 1 : 400+ and still maintain their success, effectiveness, integrity, and value.
A group program allows us to help more individuals. We can do this without an increase in time spent providing support and training. Rhonda will spend 12-15 hours per month providing training videos, and doing Q& A Sessions. This happens regardless of how many individuals are enrolled in the program. The training time is the same if one person is enrolled or 400 people are enrolled. For every 100 women who enroll, Rhonda’s time investment increases by up to 10 hours/month. As you can see The costs rise at a much lower and slower rate than growth occurs.

Competitive Strategy

Competitive Strategy


One of the most important things you can do for your business is to develop a Competitive Strategy. Having a Competitive Strategy means that you are taking a close look at the competition. This is not for the sake of comparison and seeing how you and your business measure up. Don’t get caught up in that madness, nothing good will come of it. Instead, stay focused. Your review of the competition has a solid purpose. You need to know what they do, how they do it and what sets you apart. This is key to your company’s success. Today we are going to look at different ways a business can compete.

Build A Client-Centric Buisness: It is the single best thing you can do as a small business owner or solopreneur. Research has shown that client-centric businesses are up to 60% more profitable. A client-centric strategy puts your clients at the center of your business. Every decision at every level of business gets filtered through that lens. What is best for our clients? How does this impact our clients? How can we improve our clients experience?

Build A Brand: as opposed to building a business. What most people don’t realize is that branding is so much more than a logo and visual identity for your business. Branding is a deep understanding of your business, your business goals and objectives. It’s an analysis of what you do, how you do it, understanding ideal clients, your market and how to create demand.

Unique Value Proposition: What is different about your business, your products/services, and/or your how you do these things? Why should clients choose your business? How does your product/service solve the problem better than the competition? How does your product/service provide more value than the competition? 

 Differentiation: What sets you apart? What is your unique and memorable way of doing business?

Position yourself: as an industry expert.

Partnerships: Create a partnership with a like minded business. Cross promote one another, collaborate on special offers

Get Specific: Narrow down your niche. Be the solution for a very specific market segment. It doesn’t have to be a large segment for you to make a powerful and meaningful contribution.


My Recommendation For All Small Business Owners and Solopreneurs 


Combine the top two strategies and Create A Client-Centric Brand, you won’t be sorry!

Pricing Strategy

Pricing Strategy


Pricing Strategy for small businesses and solopreneurs is an important topic. When it comes to looking at pricing and many other aspects of your business its always good to remember, what attracts some people will repel others. That’s okay you’re not in business to please everyone. This is where understanding your target market/ideal client is so very important.

Cost Plus Pricing: Calculating costs, plus marking up a percentage for profit. This is one of the most common pricing strategies in the retail market.

Competitive Pricing: Setting prices based on what the competition charges. Another common pricing strategy, but one that best for pricing identical retail products such dish soap.

Premium Pricing (Higher priced than the competition): The product/service has a distinct competitive advantage. Great effort is made to provide clients with a superior experience. Everything from the promotion to the packaging is luxurious and high quality. Why? Perception matters. Prospective consumers must believe that it’s worth paying a premium for.

Penetration Pricing: Marketers use penetration pricing to gain market share, offering their products/services at a lower price than competitors. This allows them to raise awareness of their products/services. At the same time giving consumers a compelling reason to buy their product and to try it out. This often results in losses for the business at least initially. Once they have met their market share goal they raise their prices to a profitable level.

Bundle Pricing: Selling multiple and similar products together at a lower price than if purchased individually. This increases perceived value in relation to the price point, creating an offer too good to pass up. It also helps to get products that are not selling well off the shelves so new and hopefully better selling products can use the shelf space.

Price Skimming: Little to no competition for a new product/service means high pricing. This is often done to help to offset Research & Development costs and allows businesses to maximize profits until competitors join the market. Prices are then dropped to compete.

Psychological Pricing: is an Awareness and understanding of human behaviour, and our purchasing habits: Is combined with understanding how the brain processes information. The result is a pricing strategy that works. It inspires consumers to purchase based on emotion as opposed to logic.

Value Based Pricing:  This pricing strategy is commonly used for pricing services.

 Hourly Cost + Perceived Value of Service = Price of Service

When looking at the cost per hour portion, don’t forget to consider the following:

  1. In the hour you are providing that service you are not available for other opportunities.
  2. The amount you charge per hour needs to include what you have to pay in income tax (depending on where you live almost half goes to taxes), plus the pro-rated amount for insurance, overhead etc. should also be factored in.

This becomes your base price. Next factor in the value of the service being offered. This can be challenging, because some things you can’t put a price on. However, people have a limit to what they are able to and willing to spend regardless of how life changing the experience is. Knowing your ideal client is key when it comes to knowing what they are willing to spend on the products and services you offer.

Economy Pricing: Low Price/High Volume is a pricing strategy used successfully by large companies such as Walmart. They can negotiate best wholesale pricing due to volume purchases. Smaller businesses simply cannot compete. While this pricing strategy is not recommended for small businesses and solopreneurs I have included it so you can see the full spectrum of pricing strategy options.


Choosing the right pricing strategies for your business is important. A combination of strategies for achieving different objectives should be considered when practical to do so. Pricing is very much a strategy and is a key component of any Business Plan.

Note: The psychology of pricing tells us much about human purchase behaviour, and consumer perceptions. Honestly, ignoring this research would be a costly mistake for any business. It’s a topic that you can be sure we will explore deeply over time at Drunk Squirrels.

Do You Need A Business Strategy?

What’s Your Business Strategy?



Business Strategy is one of the buzz words/phrases that I mentioned in the article Don’t Have A Business Plan?  It’s a term that gets thrown around and used interchangeably with Business Plan far too often. It’s a word that can make business feel confusing, hard, and overwhelming.
In reality, Business Strategy doesn’t have to be any of those things. Moving your business forward with intent rather than flying by the seat of your pants, means you have a plan. Without a plan, we often chase our tails going in circles, and we become lost without direction. We stagnate, stay stuck and our business suffers. When we have a plan, feelings of being overwhelmed, self-doubt, and anxiety related to our business lessen significantly. 
What is Business Strategy?
Business Strategy is a well thought out plan for how you will achieve your goal and meet your objectives. It’s comprised of combining several different types of strategies, and by practical actions taken to bring your business’s vision to life. I know you’re likely thinking that for your one woman show or small business that all this talk is overkill. Take a deep breath and stick with me.
The Big Picture
Strategy is simply having a plan for how you are going to do things. A small business yes, even a one women show, has many different objectives. Multiple objectives means needing different approaches (strategies) to achieve those objectives.  
Over All Business Strategy (Top Level Strategy)
How are you going to earn/sustain, scale and grow your profits? 
Most businesses know how they plan for their business to make money and what their initial offers will be. However little thought is given to actual growth and scalability.

Growth Strategies

Increase Your Share of Your Current Market: 
a)  Expansion/Development Market
The business offers the same products/services and expand their reach into a new market. This is often effective for those who started out with a very narrow niche.
b) Expansion/Development Products and Services 
The business finds complimentary products to add to their existing product line. Adds new features to existing products. Offers new and complimentary services. All products and services desgiend for and offer solutions to the same target market.
Market Segmentation is about understanding the differences in your ideal clients:  Is there a way to further break down your ideal clients that allows you to deep dive their needs?
As a business coach who focuses on business owners that need to harness their inner “Drunk Squirrel” there are many ways for me to segment my market. I can break my clients into the following categories:
Just starting out.
I’ve been in business a while but something isn’t working.
I’ve been in business a while and want to take things to the next level and I get overwhelmed thinking about it.
Living the dream, Life & Business are better than I could have imagined.
Segmenting allows for a deep dive into each category assessing and looking for common challenges. Once we find the common problems, we look for how we can solve those problems. Thus allowing buisness’s to expand within their current market in unique ways.
Strategic Partnerships: Partnering with other like mind business owners. Projects, products, services, cross promotion of each others businesses etc. 
Selling online/offline 
Networking in person and online 



Don’t Have A Business Plan?

Don’t Have A Business Plan?

You’ve heard it before, if you don’t have a plan, you have a plan to fail. One of the biggest mistakes seen with online businesses is the casual, laid back approach to business. Many start their online business with a great idea, a social media page and hope for the best.
Its no wonder over the last decade, approximately 80% of new businesses fail in the first 18 months. While the reasons vary, one without question stands out. Failing to plan. The good news is, it’s never to late to develop a business plan. The even better news is that planning doesn’t have to be difficult.
One of the most confusing factors today are buzz words. Two such buzz words are: Business Models, and Strategy. They get thrown around and used interchangeably. They are being used to describe everything related to business. As such, they end up being meaningless.
If you’re getting ready to create your business plan, let’s start by looking at business models.

What is a Business Model?

A Business Model is a company’s plan for generating revenue and making a profit.
Most common Business Models used for online businesses:
Freemium Model: Online businesses that provide a free option of a product/service. This is a restricted version of what that they are selling that is available to everyone. The free experience usually includes things like: ads, account or feature restrictions. This allows everyone to experience their product, and fall in love with it. It builds desire to have access to the pieces that are currently being withheld from them. The goal: Entice customers to buy the full version.
Subscription Model: A popular choice. It’s generally loved by consumers and businesses alike. Netflix is a prime example. Provide high value, and looks after customers and they’re willing to pay a monthly fee. A monthly recurring fee is charged to a credit card. Making renewal each month painless for both sides. This model is great for proving company’s with monthly cash flow.
On-Demand Model: This model relies heavily on technology. Products (e-books, games, courses etc) are available immediately for download upon payment.
Services (coaching, mobile vet, taxi etc.) purchased online trigger a service. That service can be immediate or allows the client to schedule for a future date.
Direct Sales Model: With this on-line model your business creates a physical product. Then the company relies on individuals who are willing to sell your product. The sales associate receives a commission/flexible schedule.
Customization of Goods Model: Your business provides a base product and service. Common products are: t-shirts, mugs, trophies, etc. that are then customized/personalized. Pricing usually is tiered. Base product price + price of customization.
The Marketplace Model: Is one of the biggest and newest business models. This model continues to gain in popularity. Businesses such as: Uber, Airbnb, Etsy use this model. This model does not carry any products or services. Their business is to connect people who provide a product or service, with those who want to buy.
 Which Business Model works best for your type of business? Have you considered combining Business Models as a strategy for multiple income streams?  Next we will look at the role of Strategy in your Business Planning.